Technical Support

This page is designed to assist in helping you solve some problems you may encounter on the Internet. You can also get help by calling our Tech Support Department at 442-0114 ext. 231, 9:00 am to 6:00 pm M-F. If you would like to check the System Status, you can use our automated phone system by pressing 2, then 1. We update this if there is a problem. You may also email for help at support@intnet.net.

You will need Adobe Accrobat Reader to view & print help files.

User Announcements & System Status

The IntNet Announcements page is updated frequently to let you how the System or the Internet is doing. We will also inform you of any upcoming changes or upgrades to our network. You should check this page from time to time or when you think there is a problem with your service.

DSL Set up & Troubleshooting Guide

This page is designed to help you with the basic problems that may crop up with setting up your DSL modem. Go to the guide.

I have a problem with my service

This page is designed for you to send our Tech Support an email that will describe your exact problem. We will then return an e-mail to you that will help you correct that problem. Even if you have a simple question, you can use this form for for a quick response.

Step-by-Step Account Setup Information

Web Mail Instructions

This is for our web mail users, with step by step instructions on how to access your e-mail using our web interface.

List Administrator Instructions

This is for our list owners, with step by step instructions on how to administer your list.

Download Internet Software

Here are web pages to keep your computer up to date with software or service packs:

• Mac OSX Downloads
• Windows Update
• Windows Downloads